Payment Policy
Last updated: August 2026
Currency
All prices on this website are shown and charged in Canadian dollars (CAD). The total you see at checkout is the total you pay. Shipping is free on every order and there are no handling fees.
Accepted payment methods
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- PayPal
The payment methods available to you are shown at checkout before you confirm your order. If a method you expect is missing, it is usually because your browser or device does not support it.
Security
Payments are processed through Shopify Checkout, which is certified PCI DSS Level 1 — the highest level of payment security certification available. All data is transmitted over an encrypted SSL connection.
Your card details are entered directly into the payment processor's environment. We never see, handle or store your full card number at any point.
When you are charged
The full amount is charged when you place your order. Your order is only processed once payment has been completed successfully.
If a payment fails, no order is created and no money leaves your account. Some banks briefly show a pending authorisation for a failed attempt; this releases automatically, usually within a few business days.
Multi-item discount
When your order contains two items or more, 10% is deducted from the order total. This is applied automatically at checkout and no discount code is required.
Automatic discounts cannot be combined with a discount code. If you enter a code, the checkout applies whichever of the two gives you the better price.
Refunds
Refunds are issued to the payment method used for the original order. We cannot refund to a different card or account.
Approved refunds are processed within 10 business days of us receiving and inspecting your return. Depending on your bank or card issuer it can take a few additional days before the amount appears on your statement.
Full details are set out in our Return Policy.
Pricing errors
We take care to keep prices accurate. If an item is listed at an obviously incorrect price due to a technical or human error, we reserve the right to cancel the order and refund you in full. We will always contact you before doing so.
Contact
Email is our contact channel and we answer every message.
info@laurentidemontreal.com
Monday to Friday, 9:00 to 18:00
Saturday and Sunday, 10:00 to 17:00
We respond within one business day.